Why did my payment fail?

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There are several reasons that your payment may have failed. See below for a few of the most common reasons.

  • AVS Mismatch – This means your billing information does not necessarily match the card information. It could be that your billing address does not match what your funding bank has on file or the 3 digit code on the back of your card does not match.
  • Fraud Monitoring – Sometimes your funding bank may have flagged your card for fraudulent activity. If you have funds in your source account and the information on the screen matches what is on your funding account, then try calling your funding bank to see if there might be a block on your card.
  • Insufficient Funds – You may have insufficient funds available at your funding bank.